OUR Help line service. The help line service is open to all via the phone on 01823 327155 between 9 am and 9 pm 6 Days a week. Closed on Wednesdays. PLEASE NOTE it is faster to phone me rather than email We are closed all day Wednesdays. PLEASE REMEMBER…..if it don’t work…..call me FIRST…..DO NOT OPEN THE CASE !! PLEASE CALL ME BEFORE YOU GO TO A THIRD PARTY THIS WILL BE CHEAPER .